This article is part 10 of a 10 part series written by Casey Flaherty originally for the GeekLawBlog. Technology training is important. Competence-based assessments are a great technology training tool. At the outset, assessments permit trainees to test out of training they do not need. By identifying competencies and deficiencies, assessments serve as the basis […]
This article is part 9 of a 10 part series written by Casey Flaherty originally for the GeekLawBlog. I, like most legal professionals, cringe at memories of sitting in a large room and having someone demonstrate the use of a technology tool. Despite my confirmed case of technophilia, I hated re-learning the basics and had […]
This article is part 8 of a 10 part series written by Casey Flaherty originally for the GeekLawBlog. Technology training is important. For a long time, I simply thought it was my job to push lawyers into technology training. And, for just as long, I thought anyone who resisted the idea of technology training for […]
This article is part 7 of a 10 part series written by Casey Flaherty originally for the GeekLawBlog. Among the nontraditional stakeholders who bring so much to the delivery of legal services, technology trainers hold a special place in my little lawyer heart. the fundamental task of management remains the same: to make people capable […]
This article is part 5 of a 10 part series written by Casey Flaherty originally for the GeekLawBlog. Pat Lamb, who I mentioned in my last post, recently wrote a piece that while excellent was not exactly groundbreaking. Or so I thought. Pat’s premise was that everyone makes mistakes. Everyone includes lawyers. Mistakes happen. Mistakes […]
This article is part 6 of a 10 part series written by Casey Flaherty originally for the GeekLawBlog. I’ve been discussing structured dialogue between law departments and law firms focused on continuous improvement in the use of process and technology to deliver legal services. A point I have yet to make, however, is the importance […]
This article is part 4 of a 10 part series written by Casey Flaherty originally for the GeekLawBlog. I keep using the term “structured dialogue” to describe an important piece of my Service Delivery Review. I want to dig into what I mean. I believe law departments, law firms, and individual legal professionals have an […]
This article is part 3 of a 10 part series written by Casey Flaherty originally for the GeekLawBlog. Clients are not the only ones who act as if outside lawyers are inefficient. Individual outside lawyers censor themselves for inefficiency. Their firms then cut their time for perceived inefficiency before sending it to the client. The […]
This article is part 2 of a 10 part series written by Casey Flaherty originally for the GeekLawBlog. If you follow the automotive industry (I was in-house counsel at a car company), you follow Toyota (usually the top selling automaker in the world). If you study process improvement (I am a Lean Six Sigma Black […]
This article is part 1 of a 10 part series written by Casey Flaherty originally for the GeekLawBlog. I’ve been labeled a Legal Rebel, an Innovator, and a “humorless moron.” The last one I understand. But the first two have always struck me as a slightly silly. I feel like what I am best known […]
This article is the introduction to a 10 part series written by Casey Flaherty originally for the GeekLawBlog. Does the following resemble anyone you know? “Far too many people—and especially people with high knowledge in one area—are contemptuous of knowledge in other areas or believe that being ‘bright’ is a substitute for knowing.” Peter Drucker’s […]